Client questions

You first need to complete our online form and book a phone appointment with one of our Consultants. Once they have ascertained your priorities and assessed your financial profile you will be sent a set of mortgage illustrations, or quotes. These detail the products and rates that are the most suitable for you and the costs involved. If you would like to go ahead with an application, you just need to inform us that you have transferred our Commitment fee (or call us if you would prefer to pay by card over the phone) and signed our Engagement Letter. We will send you a Welcome Pack and set up a Welcome Call and off we go!

Our fees are split into two payments. The first fee, typically between £250 - £500, is due when you would like to engage our services - this can be paid by card or bank transfer and is non-refundable. The second fee, based on a percentage of the loan amount and the product you choose to apply for, is payable when a formal mortgage offer is issued. The fees are detailed in every mortgage illustration we provide you so that you are aware from the very start of the process of all the costs involved.

The more information we have regarding your financial situation and plans for the future, the more confident we can be that we can secure you an overseas mortgages and the rates and products that will be available to you. We will need to understand your current income, the level of all your liabilities (existing mortgages, car loans, credit cards) and what savings, investments and other assets you have. The international banks are forensic in their analysis, and so are we - this ensures that there are no surprises further down the line. For more information about the paperwork required, please check out our video.

We are not lawyers and are not qualified to give you any legal advice. We always recommend that you get independent legal advice on any document you are asked to sign and can certainly recommend a number of dual-qualified lawyers. That being said we will carry out a check of the compromis de vente and your mortgage offer to ascertain that the key details around the agreed price and loan amount are correct, and that the appropriate clause suspensive is in place and will flag any concerns we have to you. However, the responsibility on ensuring you have read everything in the documents and are happy to sign them remains with you.